Troubleshooting
- Why was my cash out transaction declined?
- My card never showed up in my StoreCash wallet? Why? What should I do?
- My card or PIN number is not working.
- I accidentally deleted/archived a gift card which had a balance? Can you restore it?
- Can I get a refund for a successful cash out transaction?
- How can I update the balance on my store card in the wallet?
- Is it possible for anyone, with access to my phone, to transact without my approval?
- How do I pay online?
- How do I pay if the store does not have a barcode scanner?
- Why did I not receive my referral reward?
- Why am I unable to login to my account?
- Do you offer cash advances till pay day?
- Why was I charged a subscription fee? I want a refund.
- I want to cancel my subscription.
- I want to close my StoreCash account.
- I want to unsubscribe from your mailing list / emails.